White Papers

Many Hands Make A Stronger Network

TCI is proud to be a leading and active member of the associations that are advancing the technology and availability of universal emergency telephone system.

In addition, TCI has established corporate relationships with industry-leading companies that share our philosophy of interoperability and PSAP empowerment.

Our larger goal is to foster a comprehensive network of expert resources to address the complete needs of North America’s Emergency system – as well as the unique needs of each PSAP, each call taker and every member of their communities.

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The First Step to the Next Generation 9-1-1 Network

by Lee Moore Founder 911 Consult, Inc.

VoIP (Voice over Internet Protocol) based CPE (Customer Premise Equipment) is here today and offers all of the features of existing switch based CPE systems as well as many of the features required to connect to and use the Next Generation 9-1-1 network as it is envisioned.

This White Paper describes the basics of VoIP based CPE and looks at several questions being asked by PSAP managers and directors.